I set my clients to a minute cap and it seems that voipo thinks it is ok to give them additional minutes before actually cutting them off. If that is the case we should be able to set that number.

I have a client that pays for our lowest monthly plan that has the lowest minute allowance and his account is set at 300 but it did not lock him until 45 minutes over costing me additional money (not much, but it is the principal). This happens on many of my accounts that hit the limits.

Why is this? Will I get a credit for this?