Pricing/Billing/Balances

[gbh2o]

You're using a carrier account right? This change wasn't applied to Residential or Carrier yet, but will be soon.

I need to clarify one change and it may make some sense. Carrier/Express have basically been separated. What we're going to be calling Express has the TF, Fax, and Virtual Numbers. The advanced version which supports Asterisk, registration, etc will be Carrier.

I believe I currently have all three account types. I guess your latest offering falls into the Express account definition. Pricing does now show on the Current Pricing tab, but that is inconsistent with the transactions previously recorded. I misunderstood and thought you had also made price adjustments in the account transactions. I deleted and added numbers again to see actual pricing. It seems that the primary number on an annual basis is $24 regardless of SIP or PSTN termination type. The second number I choose as a monthly period is showing the SIP discount as it is $4.01 instead of $4.95. So the SIP reduction only applies on the VN m2m plan? I was also surprised to see that fax toll free numbers are the same price as local numbers.

I just checked the Carrier account and I hope you review the newly listed pricing scheme. It doesn't make _any_ sense!

[voxabox]

I'm confused
How do I tell my account types?
I believe that I have 2, residential and express
besides showing different tabs/menus, there is nothing in the control panel that explicitly states so