Both my phone lines are down

[Ansextra]

I have 2 phone lines with Voipo and can not dial out or receive calls on either one. This just happened within the last hour. One line intermittently can dial out but when I tried calling from my mobile phone I just got a fast busy. I tried calling support but was told everyone was busy and to call back later. Online chat is down as well.
Is this happening to anyone else?

[VOIPoTim]

Yes, we're currently experiencing outages impacting part of our customer base.

Please see for http://www.twitter.com/voipo updates.

[Ansextra]

Thank you Tim.
With both lines down this is extremely inconvenient.

[babaganoosh]

Part of the customer base...

I have 2 lines - not working.
3 others I recommended to voipo - not working

And worse, incoming calls don't get voicemail, they get 'your call can't be completed, please try again later'.

The savings are great, and yeah, this is the 1st outage in a (long?) while, but frustrating. They can use cell for outgoing calls, but incoming calls are getting lost - no logging that someone called, no voicemail....

Hard to defend non-techs that are questioning the beauty of VOIP. Is it wrong to say 'yeah, pay more, get POTS and know it's more reliable?'

[babaganoosh]

That link to voipo.com/twitter just takes us to an info page about the service, not the twitter feed.

[Ansextra]

I'm in NJ and I see people on Twitter saying they are down in Colorado as well. Must be a huge network hit.

[VOIPoTim]

That link to voipo.com/twitter just takes us to an info page about the service, not the twitter feed.

Sorry, I mistyped. The correct URL is http://www.twitter.com/voipo and we always post any network issue updates there.

[VOIPoTim]

Everything should be resolved now.