Hi,

I'm trying to use a Linksys/Cisco SPA-3102 instead of a softphone. I reset it to factory defaults and just entered:

Proxy: sip.voipwelcome.com
User ID: (your 10 digit phone number)
Password: (your BYOD password)

And the device shows that it is registered, and the Connected Devices in vPanel shows the device, but the Connected To spot is blank, whereas my VOIPo ATA shows under Connected To as VOIPo Central. As well, even though the device claims it is registered, I don't get a dial tone.

Any help would be appreciated.

Thanks,
Todd