Ironically, inbound CNAM is less important to me than outbound. My asterisk server can fetch CNAM info several ways, so I haven't noticed this. It drove me nuts with the two previous VOIP providers who did NOT provide outbound CNAM, and friends&family would ask "what's wrong with your phone number? we never see your name!" voicepulse is one of them and their stock answer is: "that's just how VOIP works!"