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Re: Outgoing Caller ID for Business
Unfortunately we can't offer Outgoing Caller ID Name because our primary carrier partner does not support it. If and when they begin to offer it (and assuming it's at a reasonable price), we will offer it as well.
It's not a situation where we can just send the name. The underlying carrier is the only one that can update the name in the name database and our primary carrier partner (and most of our secondaries) just don't offer it.
The BETA Outgoing Caller ID option in the vPanel is used for sending a different number out, but it doesn't do anything with name.
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