Quote Originally Posted by NY Tel Guy View Post
When they started the nonsense with the 2.50 a month extra fee, I never updated my credit card and stopped using the account. I will send them back their TA (I'll need a Grandstream from you) after I cancel them.
My biggest problem with those fees is that they're not even in the FCC database and don't have an ID number to even be able to remit any USF contributions or regulatory taxes/fees on the federal level.

There is a hard cost associated with E911 service, and the fees are starting to add up more so I expect to see more "all inclusive" providers adding things. So I don't have a problem with the fees themselves, but it's kind of hard to remit any governmental taxes/fees when you're not even registered to do so. BTW I haven't checked this in a few weeks so they could have registered between now and then, but I doubt it. The dates are listed if they did. Ironically, the last document filed with the FCC for VT/HR was by me and I left there in early 2006.

This along with a list of issues I have will be addressed with the appropriate agencies at the appropriate time.

The other issue is just that I didn't agree with how the situation with prepaids was handled in terms of taxes. Waiving it for people who complained was a nice gesture, but that shouldn't be necessary. If a provider accepts a prepayment, they're taking on some liability that costs can increase during that period. With VoIP, we know it's likely to. Raising them at renewal is one thing, but doing it while someone is in term shouldn't even be a question.