OK. First of all, I don't think VOIPo has provisioning set up, even for the Grandstream. Tim will have to weigh in on this (whether or not it's set up, and if not, an ETA). Since you have a PAP2 (or PAP2T--doesn't matter), getting you up and running should be pretty straightforward.
- I presume you have the administrative password to the PAP, correct? If not, you will need it--you can get it from your current provider by submitting a support ticket or calling support. If you call, make sure you have the correct password while you have the support rep on the line (see the two steps below this one).
- Do you know the IP address of your PAP? If not, you can get it by dialing **** on your phone. When the voice says configuration menu, dial 110# and get ready to write.

- Browse to the following url, replacing the IP address here with the IP address of your PAP: http://your.pap.ip.address/admin . The "/admin" part is critical. When asked for username and password, use "admin" for the username and the password your provider gave to you.
- The first thing you need to do is disable provisioning. Click on the word "Provisioning" and change the setting next to "Provision Enable" from Yes to No. For good measure, you might also change "Resync on Reset" and "Upgrade Enable" to No, also.
- I assume you want to keep Line 1 set up with your current provider and use Line 2 for Voipo, at least for initial testing; directions here will follow that scheme. If you need help reconfiguring, you can always ask. Click on the words Line 2 in the top menu bar, and make sure the following parameters are as shown (some may already be correct) :
- Line Enable: Yes
- SAS Enable: No
- NAT Mapping Enable: Yes
- NAT Keep Alive Enable: Yes
- SIP Port: 5080 (It should be different from the port that's set for Line 1. 5060 is generally the default primary (Line 1), 5061 default secondary (Line 2). I've had best luck with 5080.)
- Proxy: codeblue.voipo.com
- Register: Yes
- User ID: (Your 10-digit VOIPo number--see your welcome email.)
- Password: (See your welcome email.)
- DTMF Tx Mode: Auto (Auto works for me; try the other settings if you can't use IVRs like business voicemail, banks, etc.)
- Dial plan: (*xx|[49]11|0|00|[2-9]xxxxxxS2|[2-9]xx[2-9]xxxxxxS0|1xxx[2-9]xxxxxxS0)
This dial plan will allow 0, 00, 411, 911, 7-digit local dialing, 10-digit (any area code) dialing, and 1+ (11-digit) dialing. There is no pattern in this dial plan to allow international calls, but they're disabled in the Beta, anyway. I'm not sure if 0, 00, or 411 connect to anything; 911 will route correctly within a few days of you entering your 911 info into the "vPanel".
Once you click "Save Settings" your adapter will reboot, and if the Line 2 light comes on solid, you should be able to make calls on your voipo line. Please let us know how it goes...
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