Results 1 to 5 of 5

Thread: PBX - No incoming calls ... Please help?

  1. #1
    Join Date
    Mar 2015
    Location
    Ocala FL
    Posts
    1

    Exclamation PBX - No incoming calls ... Please help?

    Hi All,
    I’m having a small issue with the Beta- PBX incoming calls. When I call the number I get “User Busy” and a Tone. I setup Outgoing in Interconnection, and can make outgoing call with the two extensions I created. I just can’t figure out how to set the incoming? In the “Interconnection / incoming” I entered a number from my Voipo inventory, and have it pointed to an extension 101, but I can’t get the incoming call working. I also seen in Account / Profile “default route extension” and have it set to point to the same 101 ext. In the monitor area I can see both desk phones registered, but in Agents it’s blank.
    Can someone PLEASE help me out with this?

    My setup
    Ext 101 goes to a Grandstream GXP2110
    Ext 102 go’s to same make phone

    Everything seems to work on the desk phone between both extensions. Calling, hold. I Just can’t get the incoming calls to ring the phones or extension picked

    Thank you for your time!

    Darren

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,037

    Default Re: PBX - No incoming calls ... Please help?

    Hi Darren,

    Please contact PBX support at pbx@voipo.com for assistance.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Jul 2010
    Posts
    177

    Default Re: PBX - No incoming calls ... Please help?

    If you have a number outside the PBX you need to forward that number to the SIP URI: for ext 101.
    Go into ext 101 and look for SIP URI: and forward the number to that. or if you have it purchase in Interconnection then you do it there.

  4. #4
    Join Date
    Jul 2010
    Posts
    350

    Default Re: PBX - No incoming calls ... Please help?

    Cloud PBX beta has been down each morning for the past few days.

    Open a ticket and report is asap when it happens so an admin can do whatever they need to do to get it running again.

  5. #5
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,037

    Default Re: PBX - No incoming calls ... Please help?

    Quote Originally Posted by GreenLantern View Post
    Cloud PBX beta has been down each morning for the past few days.

    Open a ticket and report is asap when it happens so an admin can do whatever they need to do to get it running again.
    Yes, there have been some issues with PBX recently that we're working on tracking down. I have our developers actively working on it to get to the root issue. It's their main priority this week.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •