Double billing on toll free numbers

[GreenLantern]

Yes, I had kind of the same issue.

I opened a ticket and was told that the billing system was catching up on billing for numbers and such that were not charged over the last 2 periods.

So it wasn't really a double billing, as much as catching up on two billing periods and billing for them all at once.

[wingsohot]

Yes, I had kind of the same issue.

I opened a ticket and was told that the billing system was catching up on billing for numbers and such that were not charged over the last 2 periods.

So it wasn't really a double billing, as much as catching up on two billing periods and billing for them all at once.

Greenlantern,

I'm not talking about the billing catching up (I had the same problem also), but rather the same toll free number being billed as a toll free number AND a toll free fax to email number. I discovered this when my account was charged a large sum of money due to the billing being behind by 2 billing cycles.