Redesigned VOIPo.com Site

[dpiehl]

PS: Yes, the new vPanel design is right behind it and will be rolled out soon.

I am extremely skeptical. When I joined VOIPo over a year ago I saw promises dating back to 2009 that a new VPanel is coming. This most recent statement is over two months old and still we are saddled with the terrible, hard-to-navigate, old VPanel. This is by far and away the worst feature of an otherwise good product.

Where is the upgraded VPanel?!

[VOIPoTim]

I am extremely skeptical. When I joined VOIPo over a year ago I saw promises dating back to 2009 that a new VPanel is coming. This most recent statement is over two months old and still we are saddled with the terrible, hard-to-navigate, old VPanel. This is by far and away the worst feature of an otherwise good product.

Where is the upgraded VPanel?!

VOIPo is an extremely fast-growing company in a very complex industry (telecom). We have to balance adding new things and maintaining our infrastructure and doing a lot of behind the scenes upgrades to maintain the growth without sacrificing the quality.

While some might disagree, I prioritize keeping the service stable and reliable above enhancing it. Due to our fast growth, this means we often have lots of unexpected projects that have to take priority in order to keep our load under control so our system can handle the growth. This sometimes makes enhancements move slower than we'd like because they have to be balanced in with other development work (to keep things reliable and able to handle the load) that ultimately may be unplanned but take a higher priority.

The new VPanel is in the works and we will upgrade it in the future. We are not providing ETAs or timelines for this since it has to be worked in with all the other development we have going on which can be somewhat unpredictable.

We'd love to roll out new stuff constantly but ultimately but we have to be sure we keep up with the growth and don't run into growing pains along the way.