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Thread: VOIPO Down? 11_7_2011

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  1. #1
    Join Date
    Nov 2009
    Posts
    9

    Default Re: VOIPO Down? 11_7_2011

    I can call out but the people I call can't hear me. Just submitted a ticket.

  2. #2
    Join Date
    Jan 2011
    Posts
    26

    Default Re: VOIPO Down? 11_7_2011

    Same issue with incoming. Randomly works fine, receives reorder tone (fast busy) and caller continues to hear rings, or no incoming voice and caller can hear me. Had CS re-provision my HT502, but still the same issue

  3. #3
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: VOIPO Down? 11_7_2011

    Quote Originally Posted by rcc344 View Post
    Same issue with incoming. Randomly works fine, receives reorder tone (fast busy) and caller continues to hear rings, or no incoming voice and caller can hear me. Had CS re-provision my HT502, but still the same issue
    Please continue to work with support.

    There are many ISPs having issues today though due to Level3 outages throughout North America so it could be your ISP having issues, but there are no issues on our end at this time.

    99% of the time no audio is related to routers and is resolved by setting up port forwarding on your router. Support can help you do this.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  4. #4
    Join Date
    Jul 2011
    Posts
    17

    Default Re: VOIPO Down? 11_7_2011

    Quote Originally Posted by VOIPoTim View Post
    Please continue to work with support.

    There are many ISPs having issues today though due to Level3 outages throughout North America so it could be your ISP having issues, but there are no issues on our end at this time.

    99% of the time no audio is related to routers and is resolved by setting up port forwarding on your router. Support can help you do this.
    why was dialing 800# and chat defaulted to 'we are not available'?

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