I recently switched and my service was up and running as of Monday. I am very happy with the price and glad I was able to finally switch from ATT, but I have had a few issues that are frustrating. First, I've had the "underwater" problem some are describing. Next, I make a call, but there is no dialing and I have to call several times before I can get through, and my newest is my phone is not ringing. I contacted customer service via email and they responded with, "You're connected" Really? That's their response? To be fair, I've had more than helpful reps help out, but this answer didn't do anything to address my problem. Anyone know why my phone isn't ringing all the sudden? Ahhhh