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Thread: Lots of dropped calls, Loss of Registration issues

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  1. #1
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Lots of dropped calls, Loss of Registration issues

    We've been experiencing a bit of this also...but on some of those calls, if we remain on the line for an extra moment and the caller does as well, it seems to connect after a few extra seconds. Sounds strange but these kinds of things are hard to diagnose.

  2. #2
    Join Date
    Jul 2007
    Location
    Irvine CA
    Posts
    519

    Default Re: Lots of dropped calls, Loss of Registration issues

    Hello,

    Can you guys select a few examples of verified problematic calls from each of your call history / account. Please provide "Call Reference ID" for each call that this audio event occurred on (via PM). This will allow for me to compile a list of data and search for any potential patterns as far as what you guys are experiencing. You can find the Call Reference ID in your VPanel / Call History by clicking on the applicable "Call From" or "Call To" phone number for the problematic call. Look forward to hearing back from you. Thanks!

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