Hello,

Can you guys select a few examples of verified problematic calls from each of your call history / account. Please provide "Call Reference ID" for each call that this audio event occurred on (via PM). This will allow for me to compile a list of data and search for any potential patterns as far as what you guys are experiencing. You can find the Call Reference ID in your VPanel / Call History by clicking on the applicable "Call From" or "Call To" phone number for the problematic call. Look forward to hearing back from you. Thanks!