When plugged into the WAN port of the GS, positioned behind my router, I was able to find the GS in the DHCP table of the router. I tried both the router's DHCP assigned address and a static IP address (which I was able to reserve the static IP using the GS's MAC address). But I still was not able to access the GS GUI. When I ping the addresses there is no path. I was able to connect the GS directly to my laptop via the GS LAN port, and I got into the GUI successfully via the address 192.168.2.1. Logged in using the 123 password and the first thing I see is that the GS is shown as being not registered. Come to think of it, I never did receive a welcome email that provides me login info for the vPanel (or my assigned phone number for that matter) so I can't do that; I somehow thought that would happen when the device registered itself automatically after being plugged in, but now I'm suspecting they didn't complete my account setup? Thoughts? Can't call for support until Monday