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Re: Please Use Helpdesk
The Helpdesk at http://support.voipo.com should be used to open trouble tickets.
We have started customizing this software and recently added three (non-required) custom fields when a "support" ticket is opened. These fields are:
Calling Number
Called Number
Date/Time
Their descriptions are pretty obvious.
Please try to fill in these fields whenever possible because it will help us track down your problem more quickly.
We are open to suggestions regarding the addition of any other custom fields that would help us to resolve issues in a timely fashion.
Regards,
Norm
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