Bad advice for porting?

[ThorsDad]

On a similar note. My buddy had an AT&T home phone, office phone and DSL. He called AT&T to cancel his office line but keep his home line and DSL. Of course when his office line went dead so did his DSL. It took him over a week of phone calls to get his DSL turned back on AND they required him to purchase a new modem.

I doesn't sound like there is any coordination between the AT&T phone and DSL services.

[fentontech]

I want to start out by saying I am not bashing any person or any service, just trying to give good solid recommendations for anyone in the future.

If you plan on getting VOIP service it is highly recommended to obtain internet services no slower than cable speeds. This is actually misleading as Cable speeds are ranging over 100 plus MB downloads. As most internet providers are boasting "fast download speeds" the Upload speeds are what you need to be cautious of. The average user will not use upload beyond the normal page request (searching for or entering a URL in the address bar to goto a website) so this will not hinder them. But when you chose a service like DSL with slower upload speeds and try to run voip (Which requires a decent amount of upload and download bandwidth if used often) over it, it will slow down your surfing ability and at times give poor quality sound when making phone calls.

if you chose a service such as a T1 (mostly businesses) this is only 1.5MB up and 1.5MB down as far as bandwidth speeds but it is true dedicated bandwidth and not shared such as DSL and Cable so it appears as fast or faster (except on file downloads). but it is more than capable of support multiple voip lines as well as multiple computer with normal internet traffic.

A note on the DSL service. If you have exsiting DSL service and you chose to port your number, that service will get cancled because it is tied to the phone line(the number you are porting out. in my opinion it is never good to get your main number on the same line as you get dsl for multiple reasons including that one alone.

Or... just be smart and chose a faster service like cable internet or a more stable service such as T1.

My Thoughts,

Fentontech!