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Thread: Is it possible to pay for BYOD support?

  1. #1
    Join Date
    May 2012
    Posts
    8

    Default Is it possible to pay for BYOD support?

    I understand I can not call tech support for BYOD but can I pay for service?

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,037

    Default Re: Is it possible to pay for BYOD support?

    We don't "officially" support BYOD. With that said if you have basic questions, we'll try to help within reason. It's just that we can't get into troubleshooting third-party software/hardware that people use with our service because we're not familiar with them and they're all so different. If you just have some general questions, we can usually help as long as it's reasonable.

    You might also try posting here on the BYOD forum or at http://www.dslreports.com/forum/voip because there are a lot of people on both of them that have a lot of knowledge they could share.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  3. #3
    Join Date
    Nov 2011
    Location
    Joliet, IL
    Posts
    20

    Default Re: Is it possible to pay for BYOD support?

    How about just picking a brand like Grandstream and the gateways Grandstream GXW-4024, GXW-4008, GXW-4004?

    Also I would pay (obviously if reasonable) for phone support. I've been a fan of HostGator for years and have been pampered by the tech support I receive as a reseller. I am now using the chat more than the phone support but would really like to see something like this here for resellers.
    Joe Siepka

  4. #4
    Join Date
    Jan 2015
    Posts
    19

    Default Re: Is it possible to pay for BYOD support?

    You can always hire someone for this. There are tons of professionals to do this for you. You don't need to do anything here by the way.

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