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  1. #1
    Join Date
    Oct 2010
    Location
    Chicago Area
    Posts
    57

    Default Re: Coming in July...

    I've been hesitant to critique the new vPanel because it really is a lot better than the old one, and I can see a lot of work went into it. But it is beta, after all, so you are looking for feedback.

    The first issue I've got is that all the "features" are buried under one menu item. That's a long list to hunt through when I want to check voice-mail or look at my call history. I would rather look through a short list of dad-to-day features, with the once, seldom, or never used features tucked under another menu. For instance, how often do you set your caller ID? Once, maybe? Why must I scroll past that on the way to finding my voice-mail?

    The other issue I have is that I was hoping for sortable lists. I've mentioned it here before and was really hoping for it. This would be especially helpful with call routing, so I could click on a heading and get a sorted list of blocked numbers. Then I could look for patterns (a lot of spam calls from the same area code and exchange?) and set up one wildcard rule to block the entire range.

    Thanks for the fine work you guys are doing.

  2. #2
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,043

    Default Re: Coming in July...

    Quote Originally Posted by MarkTomlinson View Post
    I've been hesitant to critique the new vPanel because it really is a lot better than the old one, and I can see a lot of work went into it. But it is beta, after all, so you are looking for feedback.

    The first issue I've got is that all the "features" are buried under one menu item. That's a long list to hunt through when I want to check voice-mail or look at my call history. I would rather look through a short list of dad-to-day features, with the once, seldom, or never used features tucked under another menu. For instance, how often do you set your caller ID? Once, maybe? Why must I scroll past that on the way to finding my voice-mail?

    The other issue I have is that I was hoping for sortable lists. I've mentioned it here before and was really hoping for it. This would be especially helpful with call routing, so I could click on a heading and get a sorted list of blocked numbers. Then I could look for patterns (a lot of spam calls from the same area code and exchange?) and set up one wildcard rule to block the entire range.

    Thanks for the fine work you guys are doing.
    In terms of features all being lumped together...one of the biggest complaints we got before is that people couldn't find stuff or didn't like searching. So our thinking with the new one is that by having all the features in one single area alphabetized, it's very easy to find everything and nothing can get "lost" and there's no searching...it's all there in alphabetical order. I do see what you are saying though in that you may not use all of them. We've thought about adding a "Favorites" top level category where you could select any of the "Sub Nav Items" to have show in it. It would be user controllable and you could make a page with your own feature choices basically. This way everything is still in the comprehensive view, but your custom one could only have the ones you use. What do you think about that?

    In terms of sortable lists, I agree that that is likely useful and I doubt it's hard to put in place so I'll add it to our list and we'll likely add it as we go through each page fixing formatting/styling.
    Timothy Dick
    Founder/CEO
    VOIPo.com

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