Not really less to figure out for the customer, because most people have a router connected to their internet modem. This means the customer must connect the HT702 to their router. Then when their calls are getting cut off or the one they're calling can't hear them because of the firewall issues and port forwarding issues that come with a router, the customer gets frustrated.
So how is this easier for the customer? I prefer the HT502 because it can be connected between the internet modem and the router, thereby eliminating the calling issues associated with connecting to the router.

Quote Originally Posted by OregonVoIP View Post
I have the ability to get any Grandstream, Linsys, etc etc company at wholesale + shipping from here in the States. And I have gone solely with HT702 really for the fact the HT502 is being phased out. My other opinion is the less "stuff" a customer has to figure out "WAN" "LAN" etc the easier it is to keep simple plug and play. When the back of there device only has "internet", "power", "phones" its much easier to explain, thats a plus side too.

welcome to contact me if you have questions on the HT702s as I am using them.

sales.jeffgray@gmail.com

or jeff@phoneplicity.com (dont like broadcasting cell number online)