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[bwyatt]

The experiences I am relating come from my contact with support. Since you indicated you "very seldom need to contact support" does it not explain why you "don't seem to have the experiences" I have?

[burris]

The experiences I am relating come from my contact with support. Since you indicated you "very seldom need to contact support" does it not explain why you "don't seem to have the experiences" I have?

I don't doubt that you may be having problems.

I was merely relating to your posts about not having success with contacting them.

Although I need support on occasion, I was indicating that I have never had a problem contacting them or getting my problem resolved. Even on weekends.