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Thread: Incoming Custom Caller ID missing spaces

  1. #1
    Join Date
    Feb 2009
    Location
    Houston suburb
    Posts
    253

    Default Incoming Custom Caller ID missing spaces

    Starting yesterday all of my incoming calls in my contact list that have custom caller ID's in vPanel are missing the spaces in them. I'm talking about how the Caller ID CNAM shows up on the phone's display screen. For example, Joe's cell now shows up as Joe'scell on the phone's display screen. All the letters are now combined w/ no spaces in between. I checked vPanel and everything still looks good here (the spaces are there). I talked with my father who also has Voipo and he's seeing the same thing. VOIPO has changed something on their end that's messing up CNAM display for these calls. Anyone else seeing this issue?

    Edit: Opened support ticket KPS-697399
    Last edited by tritch; 08-01-2012 at 09:32 PM.

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