Hello Tim,

Thanks for your response. I was making calls to India. I know there is a support during weekend but it takes long.

I had filed a support ticket and the issue was resolved after 3-4 hours. Unfortunately, it was late and couldn't make the call I planned.

I wished if support indicated what the cause of the problem was and what was done to resolve and prevent if possible.

I expect little bit more resilience/reliability from VOIPO.

Thanks