New features

[VOIPoTim]

The transaction history doesn't show me what the call history shows me. I'm talking more like, charges for each SMS message and from or to what account, like the call history shows the calling number, start time, duration, and charge for the call.

Understood. The SMS feature is new so it doesn't have as much reporting as older features. In the future, we will likely add more to it to make the reporting for it more comprehensive.

[chevyman]

Another question on email to fax...

I see it can be enabled on full accounts, but I can seem to find a way to enable it on virtual fax accounts.

For any questions regarding the fax feature, please open tickets.

Why open a ticket, as a reseller i would like to know answers to these questions too!

[GreenLantern]

I agree with chevyman... though I think Tim probably just didn't realize I was asking a generalized feature question and not having a specific account issue.

Anyway, it looks like the "email to fax" enable button has been added to fax accounts at this time.


Now I have another "generalized" feature question...

What does enabling "Advanced Call Forwarding" do?

[chevyman]

I agree with chevyman... though I think Tim probably just didn't realize I was asking a generalized feature question and not having a specific account issue.

Anyway, it looks like the "email to fax" enable button has been added to fax accounts at this time.


Now I have another "generalized" feature question...

What does enabling "Advanced Call Forwarding" do?

it gives "Forward Busy" & "Forward Unavailable" options

[GreenLantern]

where do those show up? I looked for anything new, but didn't see it.

[chevyman]

go to your account where you turned it on, then do the admin login to that account, then under features its under the basic ones. you will see 2 new ones that don't have '?' after them. and if you disable it the 2 ones go away.

where do those show up? I looked for anything new, but didn't see it.

[GreenLantern]

Ah, I see it now.

I just happened to have that account forwarding to a SIP address, so the new options didn't show up until I turned forwarding off.

Thanks!