One more thought on pricing

[christcorp]

Why does it have to be complicated? Using my example; if the SOHO doesn't use that many minutes, then get the 500 minute plan. In the middle, get the 5000 minute plan. If you use it a lot, get the 10,000 minute plan. And, if there was no additional state/local/federal taxes associated with a business vs residential, then I wouldn't even differentiate between the two. Not unless you are offering something different. E.g PBX hosting, Multiline SIP phones, etc... I am personally for simplicity and NOT making a customer feel that they are in a take it or leave it scenario.

If there is no reason to, then I don't believe in marketing a residential and a business plan. Not unless something different is going to be offered. Just offer minute plans. 500, 5000, 10,000, domestic, overseas, however voipo decides. There are no conflicts between residential and business plans. The IP packets have no idea whether you are using the phone to call grandma or to buy 1000 pounds of yak hair from the Himalayas. Keep it SIMPLE. And by all means NEVER USE THE WORD UNLIMITED. There is absolutely no reason to do that. There are more than 1500 voip providers in the world. (Last time I researched it). VoipO needs to make themselves DIFFERENT. Being 100% on the up and up; totally honest; no complicated plans or fine print; etc... Now THAT would totally be different than the other providers. later... Mike...