Problems: no calls in, no calls out, ans. machine...

[cynara]

I got my cordless phones/ ans. machine, received the Voipo adapter, waited for the number to be ported, found out I needed a router (or a $60 new modem from cable company), had to order (and await the arrival of) the router because our fair city, in the middle of the enchanted land of corn and swine has (I guess ?!) never heard of a router with actual wires on it (all were wireless and would not be compatible with everything else).

I followed all instructions, and viola! My phones worked. Then, like an idiot, I tried to set up the answering machine built into the phones. It would hang up on people while the outgoing message was still playing. Called the phone people, who tested, retested and etc... They helped me get the answering machine to work, but only if it was set to two rings (even with voicemail disabled). They claimed it is the fault of the phone service provider (which is Voipo). I tried resetting the modem and router and reinstalled everything.

Now I get no calls out, and when there's an incoming call, the call is disconnected before there is even a ring.

Anybody have any ideas on this stuff?

cynara