Porting Procedures?

[VOIPoTim]

Thanks for the reply, Mike. I'll create a ticket just to be sure all was received, etc.

I should be in the office in a few and I'll double check it for you as well.

[varaonaid]

Just want to get some opinions from you guys. I just found out my port is scheduled for 9/16. Unfortunately, my billing cycle for that provider will renew on 9/15. Is there anything I can do that you could think of to avoid this? I'm assuming that I can't cancel the old provider until I have notification that the port is complete, correct? I just hate to be out another $26 for a month of service that I can't use.

If you think of anything, please let me know! Thanks!

Rae

[NY Tel Guy]

Just want to get some opinions from you guys. I just found out my port is scheduled for 9/16. Unfortunately, my billing cycle for that provider will renew on 9/15. Is there anything I can do that you could think of to avoid this? I'm assuming that I can't cancel the old provider until I have notification that the port is complete, correct? I just hate to be out another $26 for a month of service that I can't use.

If you think of anything, please let me know! Thanks!

Rae

Just pay the bill and let nature take its course. If you cancel, you lose the number.
After it ports, ask the old company for a pro-rated refund.

[VOIPoTim]

Just want to get some opinions from you guys. I just found out my port is scheduled for 9/16. Unfortunately, my billing cycle for that provider will renew on 9/15. Is there anything I can do that you could think of to avoid this? I'm assuming that I can't cancel the old provider until I have notification that the port is complete, correct? I just hate to be out another $26 for a month of service that I can't use.

If you think of anything, please let me know! Thanks!

Rae

I'll PM you about this. Since we lost your port the first time, it's kind of our fault that it took longer than expected.