Thank you Tim for making it further clear.

Quote Originally Posted by robhouston View Post
For what it's worth, I don't think Brandon's statement made it clear about how they actually determine whether an ATA is non-working because of abuse.
IMO that depends from case to case and it is hard to come up with one or two reasons. It could be physical abuse or putting extra load to ATA by connecting to non-recommended equipment, wiring etc.

Wish you all very Happy Holidays! It's Merry Christmas for me See ya all after 25th