Byod

[Brian]

Wow, thanks for the response Tim. I don't think anyone really expects anything different, or is even unhappy with what you just said. Just like with Express, although the decisions may not be popular, you're trying to build a sustainable company, and you have to do what you have to do in order to achieve those goals. I think everything you said is reasonable, although I still do you think you'll alienate a (fairly small) portion of your potential customer base. Of course, most of your legit big BYOD folks are already on the BETA

I guess I just want to make sure we're all clear, before we go "live". Those of us using non-Grandstream devices today - should our current devices die, or for whatever reason we decide we need to switch to a VOIPo device, what would be the procedure and/or cost to do so? (I certainly don't today, but just want the cards on the table up front )

[burris]

Wow, thanks for the response Tim. I don't think anyone really expects anything different, or is even unhappy with what you just said. Just like with Express, although the decisions may not be popular, you're trying to build a sustainable company, and you have to do what you have to do in order to achieve those goals. I think everything you said is reasonable, although I still do you think you'll alienate a (fairly small) portion of your potential customer base. Of course, most of your legit big BYOD folks are already on the BETA

I guess I just want to make sure we're all clear, before we go "live". Those of us using non-Grandstream devices today - should our current devices die, or for whatever reason we decide we need to switch to a VOIPo device, what would be the procedure and/or cost to do so? (I certainly don't today, but just want the cards on the table up front )

You posed a question that has been asked a few times.

I totally agree that the goal should be to have a solid, reliable service that is controlled by the provider. Otherwise you will run into the VT syndrome. Of course, in their case, there seems to be no resolution no matter who is in control....and by the results of the posts in their forum, getting worse by the day..

My request would be the same as yours, and it has already served me well when my GS stopped working for me. I simply plugged in my SPA2102 and since it was pre- programmed from the very beginning before I got my GS, it saved me from a divorce.

That's the only thing I would request...that is to be able to use it for a backup.