Vpanel Issues

[gatorshaun]

I am not able to access vpanel at this time I put in my username and password and it will not let me in even though I am inputting the correct information for this account I am not sure why. It looks like I need to have the password reset however I go to the reset password button and that does not work as well.

[VOIPoTim]

I am not able to access vpanel at this time I put in my username and password and it will not let me in even though I am inputting the correct information for this account I am not sure why. It looks like I need to have the password reset however I go to the reset password button and that does not work as well.

Send an e-mail to support@voipo.com and they can give you a new password there.

Probably related to this: http://forums.voipo.com/showthread.php?t=670

[gatorshaun]

Thanks for the quick reply time I love VOIPo

[ilhy]

Tim,

I have the same vpanel issue. I sent email to support@voipo.com and no response yet.

Ilhy

[VOIPoTim]

Tim,

I have the same vpanel issue. I sent email to support@voipo.com and no response yet.

Ilhy

Can you check your SPAM filter to see if response went there?

I show ticket ORU-980819 was replied to in 3 minutes after submitted.

Replying to the new one now too. If you don't get this reply let me know and I'll PM you info.

[ilhy]

You're right. They were in the Spam folder. I fixed it. Now working well.

Thanks.

Ilhy

Edited: When I tried to update my E911 information, it failed. My previous address is in Apt 810 and now is Apt 403. I replaced 810 with 403 and clicked the updated button. The current address is still Apt 810. Please check it.