Phone Voicemail Light

[digger16309]

Hi all,

I signed up post-BETA, during the soft launch. Tim is working on the issue I'm about to describe so this is by no means a rant, just a general question.

I'm transferring service from ViaTalk so I have a PAP2T for that.

I have a Panasonic Dect 6.0 phone system which includes an LED on the top of each phone that blinks when a voicemail is waiting. The CID screen also says "New Voicemail".

When I had Verizon POTS and ViaTalk, this feature worked well. I've also read that it works with Vonage.

The Grandstream firmware apparently does not have the option to pass through this information to light up the light. The only visible VM indicator is the blinking green light on the ATA, which is fine if I had an ATA near every one of my 6 phones on 3 different floors, but I don't.

I'm curious as to why this issue didn't come up during BETA testing, or did it?

Thanks,

Digger

[NY Tel Guy]

Hi,
Glad to see you escaped and signed up here at my recommendation.

I think the feature was discussed but no-one here really thought it was an important enough to bring it up. I am fine with it not turning the light on because every time I get a message on my CallVantage line my wife reminds me that I have a message.
I would prefer to just get my e-mail/sms notification like I do now and can live without the light.

But there are others who like the light so I can see your desire to have it.

[digger16309]

Hi,
Glad to see you escaped and signed up here at my recommendation.

Still waiting for the number to port, then I will be fully "escaped"

[VOIPoTim]

Still waiting for the number to port, then I will be fully "escaped"

So that's what's going on here....people escaping.

It makes more sense now why we have 11....yes 11 current pending ports from one provider and only a handful for others.

[fisamo]

So that's what's going on here....people escaping.

It makes more sense now why we have 11....yes 11 current pending ports from one provider and only a handful for others.

In my case, I'm not so much 'escaping' as 'consolidating'. Of course, I also presume that my port request is not one of the 11 mentioned here...

[burris]

Still waiting for the number to port, then I will be fully "escaped"

I also escaped...this is probably one of the smartest moves you made..

Of course, you may miss the non-stop rhetoric that ensues in their forum, but I'm sure they won't stop you from having a laugh now and then..

[Brian]

I also escaped...this is probably one of the smartest moves you made..

Of course, you may miss the non-stop rhetoric that ensues in their forum, but I'm sure they won't stop you from having a laugh now and then..

Not to turn this into an "escaping" thread, but has anyone had any issues getting refunds from certain other companies after canceling?

[burris]

Not to turn this into an "escaping" thread, but has anyone had any issues getting refunds from certain other companies after canceling?

As far as I know, I was eminently successful in obtaining a complete refund including all the silly fees, taxes etc.

Since DSLReports seems to be the support station for VT, this all went on in the open. I suppose I could search the site for the dialogue.
I got tired of all the BS and expressed it thusly..nearing a divorce(WAF). I really didn't ask for any money back, but Brendan figured he could get rid of me by offering...I accepted and I had VT set to forward everything to a temp number that Tim kindly set up for me..It worked well until my port went through, then it worked perfectly..

[NY Tel Guy]

Not to turn this into an "escaping" thread, but has anyone had any issues getting refunds from certain other companies after canceling?

My situation was different. I had abandoned using the service (VT) a year ago because it was so bad. When my credit card expired in Sept of 2006, I neglected to give them the new one.
Even though I was in my free year, they did try to get me for the extra "extras" that the dumbfounded CEO always acted surprised about and couldn't understand why his people never carried out his directives - (It's called training Brindle or Bramble, or whatever his name is) and there is none there.

So anyway, this "escapee" got away cheap.

[gatorrobin]

The fast dial tone when a VM is waiting works for me but if I were to receive a LOT of voicemails a light indicator would be nice.