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Re: Ongping voice mail problem
I'm still high on VOIPo --- except the VoiceMail seems to be messed up.
Set-up:
My 36 year old PSTN# is permanently forwarded to my primary VOIPo DID#.
The VOIPo DID# is directed thru my PAP2 to Line 1 of a 2-line Uniden cordless telephone system.
So, in our home all calls go out on the primary VOIPo DID# and all calls to our PSTN# are forwarded to the primary VOIPo DID#.
Problem #1:
Whether I disable the main VOIPo DID or I enable it with a setting of 20 rings, callers to my PSTN # are frequently being sent to my VOIPo VM after only 4 rings. This should not happen under either setting (disabled or enabled with 20 rings).
Problem #2:
Callers to my VOIPo virtual DID# face the same issues ... intermittently not ringing thru on my PAP2/Uniden primary VOIPo DID# ... but going to the virtual # VM, even though this is either disabled or enabled with 20 rings. But worse, as many times as I check off Action for each logged incoming call on the virtual VM MailBox page ... and then click on REMOVE ... the messages keep reappearing every time I "Select Mailbox" for the virtual #. I simply cannot delete them.
So why is this a problem? ... Because my wife is trying to figure out why her friends and family can't reach her. They wind up calling her cell phone, then asking her why they get a "weird message" with a phone number they never heard of. Keep in mind these folks are clueless about our VOIPo number ... they are dialing our PSTN #.
However, I have the exact same situation when I call the VOIPo # directly (not the PSTN #) from either my cell phone or another VoIP provider number ... which would seem to rule out any PSTN-related problem.
And, as expected, when I connect the Uniden to my PSTN line ... taking VOIPo completely out of the equation ... everything works correctly with incoming calls going to the Uniden answering machine on the 4th ring ... so PSTN without VOIP is OK, too.
Help!!
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