Virtual Number Not Deleted?

[digger16309]

I had a virtual number while I was porting a number. When the number ported, I deleted the virtual number from my account that day.

However, my call logs and phone CID show calls going to my virtual number (which I never gave out to anyone). These are telemarketer calls which I have now blocked.

I have been out of town so I don't know if the calls actually rang my phone, but since they show up in CID, and last for about 15 seconds, I'm guessing they did and that the wife answered them.

Why is the virtual number still active and why are strange and unwanted calls to it getting through?

[burris]

I also had a virtual number for the same reason.

If you go to the VPanel under features\virtual number...I think you can delete it from there..

[digger16309]

I did delete it. It no longer shows up in the control panel.

But the number is still getting calls and they are coming to my ATA and then my phone.

This, despite the fact that I gave the virtual number to no one.

[burris]

I did delete it. It no longer shows up in the control panel.

But the number is still getting calls and they are coming to my ATA and then my phone.

This, despite the fact that I gave the virtual number to no one.

Really strange...

But, the only time I used mine was during the porting process when I forwarded VT to that number.

Maybe this will take care if it....

The official cutoff is going to be 9/15. Anything converted after 9/15 will be at the regular pricing and NOT eligible for the special founder's pricing or the tax waivers.

This applies to all number in the system including Express (Toll-Free, Virtual Local, Fax); Residential; and Addons (Virtual Numbers). At the end of the month, we'll be auditing the system and suspending any numbers not linked to an account.

[fisamo]

Out of curiosity, how do you know the virtual number is receiving the calls?

Also, one possibility (not sure how Voipo does it) is that while your port was in process and you had the virtual number, Voipo could have been sending your virtual# as CID with outgoing calls...

[digger16309]

Out of curiosity, how do you know the virtual number is receiving the calls?

Also, one possibility (not sure how Voipo does it) is that while your port was in process and you had the virtual number, Voipo could have been sending your virtual# as CID with outgoing calls...

I know it is the virtual number receiving the calls because that is what shows up in my call log in the "To" line.

Good guess, but in my tests while waiting for the number to port, the porting number was set as the CID for outgoing calls.

[fisamo]

If you dial your own number from your cell phone, what do the call logs show? Is the 'to' number your temp # or your ported number?