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Thread: Voicemail Down or being upgraded?

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  1. #1
    Join Date
    Feb 2007
    Location
    Michigan
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    2,220

    Default Re: Voicemail Down or being upgraded?

    Awesome!

    Observations for those who want to change now:
    (Note: Killer option means AWESOME!)

    • 832-838-7000 gets you to old Comedian Mail and lets you here new ones before the switchover.
    • Killer option: #4 Send message to Email
    • Caller of incoming message can review their recording left
    • After your new message is played ... press 1 for new messages, and then it gets the envelope and can be deleted.
    • Calling your phone will take a Voice Message

    It looks like this will be a worthy addition. Thanks for wanting the best for your customer base! There is obvious refinements before mass switchover. (Advanced options 5 left recording choices, then hung up before picking one) Seemingly there is no way to skip the outgoing message like "#". Pressing any key too soon tells you your message is deleted. Otherwise any key says you are done recording. When leaving a message, any key means done recording. No "*" option as mentioned to directly access your voicemail remotely.


    • A wish, would be, MP3 format for Voicemail. I hear that works better with GMail.
    • Add a send details to Text Message option too.


    Using VOIPo services since February 2007
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    Using VoIP devices since 12-2002
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  2. #2
    Join Date
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    Michigan
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    Default Re: Voicemail Down or being upgraded?

    Quote Originally Posted by NY Tel Guy View Post
    ... the 832-838-7000 number ...
    Ah-ha! I did have that in my cell, but now the entry is closer to the start of the cell phone book list. I can accept losing that access if its for exploring the replacement VM system.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  3. #3
    Join Date
    Jul 2008
    Location
    South Texas
    Posts
    135

    Default Re: Voicemail Down or being upgraded?

    Tim- Thanks, the auto login appears to be fixed also. I don't know if it was something you did, but thanks again. I didn't expect you to be working on Sat.

  4. #4
    Join Date
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    Posts
    1,542,128,043

    Default Re: Voicemail Down or being upgraded?

    Most of the reported issues for the new system should be resolved for those using it. MWI light and stutter tone should be active. You shouldn't get disconnected, etc.

    Ray should finish up the remaining items with it like option 5, etc tomorrow.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5
    Join Date
    Mar 2007
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    Operator...I've been Cut off! (Marie Antoinette's Last Voip Call)
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    569

    Default Re: Voicemail Down or being upgraded?

    Quote Originally Posted by VOIPoTim View Post
    Most of the reported issues for the new system should be resolved for those using it. MWI light and stutter tone should be active. You shouldn't get disconnected, etc.

    Ray should finish up the remaining items with it like option 5, etc tomorrow.
    Thanks - that's good news.

    Will we soon be able to call our own number from anywhere and hit the * key to access Voice Mail or will it just be through the 832-888-7000 portal?

  6. #6
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    Default Re: Voicemail Down or being upgraded?

    Quote Originally Posted by NY Tel Guy View Post
    Thanks - that's good news.

    Will we soon be able to call our own number from anywhere and hit the * key to access Voice Mail or will it just be through the 832-888-7000 portal?
    I'll double check tomorrow, but I'm assuming this will be the case. It's a pretty standard feature so I can't imagine leaving it out.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  7. #7
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    Default Re: Voicemail Down or being upgraded?

    Quote Originally Posted by VOIPoTim View Post
    I'll double check tomorrow, but I'm assuming this will be the case. It's a pretty standard feature so I can't imagine leaving it out.
    This was just added in and should be up now. The return call option should also be working.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  8. #8
    Join Date
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    Default Re: Voicemail Down or being upgraded?

    Quote Originally Posted by VOIPoTim View Post
    This was just added in and should be up now. The return call option should also be working.
    The star (*) code does (now) break through the outgoing recording and asks you for your password. I had to go into Vpanel and re-set my password before it would give me access. Perhaps when changes are being made to the system, a global password erasure is happening?

    Also, when I pressed choice 5 to return the call after listening to the message, it did not call me back on my cell but presented me with the "You have 0 new messages VM tree. That needs some tweaking.
    Thanks for the * code access, that is helpful.

  9. #9
    Join Date
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    Location
    Michigan
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    Default Re: Voicemail Down or being upgraded?

    Quote Originally Posted by VOIPoTim View Post
    Most of the reported issues for the new system should be resolved for those using it. MWI light and stutter tone should be active. You shouldn't get disconnected, etc.

    Ray should finish up the remaining items with it like option 5, etc tomorrow.
    I only quickly looked, but it seems no stutter or MWI yet ...

    Do I need to reboot both ATAs?
    Last edited by usa2k; 09-23-2008 at 04:54 AM.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


  10. #10
    Join Date
    Feb 2007
    Location
    Irvine CA
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    1,542,128,043

    Default Re: Voicemail Down or being upgraded?

    Quote Originally Posted by usa2k View Post
    I only quickly looked, but it seems no stutter or MWI yet ...

    Do I need to reboot both ATAs?
    Did you leave a new message or were you looking for it for old ones? If not new, try leaving a new one. It won't be triggered for existing messages.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

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