Voicemail Down or being upgraded?

[fisamo]

I got stutter tone on my PAP2T after leaving a test message this evening. The phone on my line doesn't have a MWI light, though.

[VOIPoRay]

For those of you still having issues with MWI.... We've noticed several users that are registering to something other than sip.voipwelcome.com (i.e. zeus, codeblue, etc)

The MWI will not work on the new system unless registered to sip.voipwelcome.com.

For those of you that are being provisioned by our system, you should only need to power cycle your GS device. For others, you actually have to manually log into your device and set the proxy or registrar to sip.voipwelcome.com

I'll be working on the timezones issue shortly and will post back on that as new information is avaialable.



Here are the users that are registering to different hostnames. If you see your number (well, or close to it ;-)) then you need to take one of the actions mentioned above to get MWI to work.
+--------------+----------------------+
| TN | Registrar |
+--------------+----------------------+
| 212-372-XXXX | zeus.voipwelcome.com |
| 248-646-XXXX | zeus.voipwelcome.com |
| 303-974-XXXX | zeus.voipwelcome.com |
| 305-777-XXXX | zeus.voipwelcome.com |
| 309-661-XXXX | zeus.voipwelcome.com |
| 309-807-XXXX | codeblue.voipo.com |
| 313-887-XXXX | codeblue.voipo.com |
| 360-552-XXXX | zeus.voipwelcome.com |
| 360-552-XXXX | zeus.voipwelcome.com |
| 407-545-XXXX | zeus.voipwelcome.com |
| 413-420-XXXX | zeus.voipwelcome.com |
| 423-443-XXXX | zeus.voipwelcome.com |
| 507-288-XXXX | zeus.voipwelcome.com |
| 508-697-XXXX | zeus.voipwelcome.com |
| 513-257-XXXX | zeus.voipwelcome.com |
| 513-258-XXXX | zeus.voipwelcome.com |
| 630-723-XXXX | zeus.voipwelcome.com |
| 660-530-XXXX | zeus.voipwelcome.com |
| 713-405-XXXX | codeblue.voipo.com |
| 734-437-XXXX | zeus.voipwelcome.com |
| 832-295-XXXX | zeus.voipwelcome.com |
| 832-295-XXXX | codeblue.voipo.com |
| 832-415-XXXX | codeblue.voipo.com |
| 832-446-XXXX | zeus.voipwelcome.com |
| 832-626-XXXX | zeus.voipwelcome.com |
| 832-626-XXXX | zeus.voipwelcome.com |
| 832-838-XXXX | zeus.voipwelcome.com |
| 901-881-XXXX | zeus.voipwelcome.com |
| 954-707-XXXX | zeus.voipwelcome.com |
| 973-883-XXXX | zeus.voipwelcome.com |
+--------------+----------------------+

[NY Tel Guy]

Thanks Ray.
Since I am at the top of your list with (212) 372-XXXX
I have a Grandstream and did re-boot via unplugging.

Is there another thing I should try or can I set the proxy by pressing the button on the adapter? Of course after that, I am lost since I don't have a manual.

Thanks

[VOIPoRay]

Is there another thing I should try

Well, It looks like your ATA hasn't picket up a config from us since august sometime, so you might need to set that up in the web ui of the ATA.

it should be set up for "Upgrade Via" http and the "Configure Server Path" should be provision.voipo.com

[chpalmer]

what should the "Configure Server Path" = on the Grandstream?

Its not getting updated..

Edit- I see the above post appeared as I was posting... Thanks Ray!

[VOIPoTim]

what should the "Configure Server Path" = on the Grandstream?

Its not getting updated..

provision.voipo.com

Also like Ray said, make sure the method is set to http.

[NY Tel Guy]

what should the "Configure Server Path" = on the Grandstream?

Its not getting updated..

More importantly, How do I upgrade via the web UI?
Plug a pc into the back of the GS and then what?

Thanks

[chpalmer]

NY tel guy... Do you know its IP address on your network?

[VOIPoRay]

dial ***, when asked to enter an option, press 02. The device should then tell you the ip address that (if any) it's using.

if you have the device and a pc hooked up to the same router (or hub) then you can enter the ip address in the browser of your pc (i.e. http://192.168.1.4) and login there to change the necessary options.

[chpalmer]

I just dialed 123 and after about 20 seconds the girl said "Good Bye" and then a busy signal...

(360)