VM Stutter Tone Stuck?

[VOIPoRay]

As of right now, MWI should be correct. It should also be updated hourly.

I'm just curious how people were deleting messages when the MWI wasn't turning off... by web or phone. Both methods should be working, but it would be nice to know.

[scott2020]

I was pressing 7 to delete the message through the phone. I haven't used the web interface much yet.
Scott

[VOIPoRay]

It would be nice if there were voice messages (and you erase all), or no voice messages, and when you exit the Voice Mail system, it would send a clear VMWI, and clear the stutter tone. That way if it glitched, it could catch it on the next check.

Ask, and ye shall receive.... When you check the VM now (even if nothing's changed) it should send an MWI event to tell the ATA whether it has messages or not. So if your device missed a notify or something, just calling in to check again should do the trick.

[digger16309]

Mine is in fact fixed and thanks for the update via the ticketing system as well.

I'm not sure what kind of lag time is built into the system, but when I tested it, I thought I had the same problem because the MWI remained after for some period of time VM deletion. It felt like a minute but may have been shorter.

[zevin]

Ask, and ye shall receive.... When you check the VM now (even if nothing's changed) it should send an MWI event to tell the ATA whether it has messages or not. So if your device missed a notify or something, just calling in to check again should do the trick.

If so it did not work for me. I came home to the light blinking again and stutter tone on my 286 with no VM. I checked the VM via 123 and then 1 for good measure and # to exit. Hung up and the light stayed off. Had dinner and looked over and the thing is blinking again. Did the VM bit again and again its blinking.

Looks like I need to submit a ticket.

[christcorp]

FWIW; I got home yesterday, and my MWI on the phone and the stuttering dial tone has stopped. When I get home today, I will call and leave myself a voicemail; check it; delete it; and see if everything resets as it's suppose to. Later... Mike....

[VOIPoTim]

This is on the bug list for Ray to look at first thing Monday morning since he wrote the VMWI script. Should be able to fix it relatively quickly and see if we can figure out why it has had issues.

[VOIPoJustin]

Currently the MSI is getting toggled each hour; I imagine we will be re-adjusting the refresh rate of this to a much smaller window, or re-addressing the issue in the near future to make it much more instantaneous (and practical).

With that said let us know if it doesn't stop after another 30 minutes..

[zevin]

This afternoon I came home to find the VMI light flashing on my 286. Calling the VM indicated I had no new messages. After hanging up from VM the light continued to flash. I power cycled the ATA and now we are good.

Could this be from VIOPo making changes and our adapters falling out.

96% of the time I check VM via phone and delete using 7.

[GTOJim]

Currently the MSI is getting toggled each hour; I imagine we will be re-adjusting the refresh rate of this to a much smaller window, or re-addressing the issue in the near future to make it much more instantaneous (and practical).

With that said let us know if it doesn't stop after another 30 minutes..

I still have the stutter tone. I'll be gone for awhile, will check the status when I return in 4 hours