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Thread: Losing voice on calls for over a year now...

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  1. #1
    Join Date
    Jun 2010
    Posts
    11

    Default Re: Losing voice on calls for over a year now...

    Mike, thanks for such a well thought out and informative post. I think it will be very useful for people coming to look for these same problems.

    My biggest problem is that even though I'm not a heavy gamer I have other apps that run on ports above 5000. I have a couple of webservers that run around 8080. I have some other apps that run around 5500. Not many mind you, just a handful or so.

    I also have the problem that it's very intermittent. It could work great for a week then a whole day of issues. With 10 computers and many devices that share the network in the household it's not always as simple as just turning off all the computers and testing it that way, though I would like to. I would like to be able to reproduce it on demand as it would make troubleshooting much easier.

    I've moved it into the DMZ but there are still apps that are going to take those ports when needed. We'll see how it works out. If not, as much as I don't like it, I might have to switch back to Vonage. Even though it will cost me more money, I never had these problems before. In the end consistent communication is the most important.

    Thanks for the help

    Josh

  2. #2
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Losing voice on calls for over a year now...

    Almost since inception about 5 years ago, I forwarded ports 5004-65000 on my router to my ATA. I created a fixed IP on the ATA and that's the IP the router port forwarding points to.

    I haven't had any port conflicts that I am aware of and have had perfect phone service ever since.
    Wish I could take credit for this but the lead tech at VOIPo advised me...and he was correct....as he always is.

  3. #3
    Join Date
    Jun 2010
    Posts
    11

    Default Re: Losing voice on calls for over a year now...

    Quote Originally Posted by burris View Post
    Almost since inception about 5 years ago, I forwarded ports 5004-65000 on my router to my ATA. I created a fixed IP on the ATA and that's the IP the router port forwarding points to.

    I haven't had any port conflicts that I am aware of and have had perfect phone service ever since.
    Wish I could take credit for this but the lead tech at VOIPo advised me...and he was correct....as he always is.
    Thanks.. I understand the concept of them wanting all the ports forwarded. My original reply was it seems very fast and doesn't seem to take into account that anyone would have other things that run on ports as well.

  4. #4
    Join Date
    Apr 2008
    Location
    Aventura Fl
    Posts
    860

    Default Re: Losing voice on calls for over a year now...

    As I mentioned, I have lots of things running and have no conflicts that I am aware of.
    I wonder what the difference might be?

    Have you tried the setup I use?

  5. #5
    Join Date
    Jun 2010
    Posts
    11

    Default Re: Losing voice on calls for over a year now...

    Quote Originally Posted by burris View Post
    As I mentioned, I have lots of things running and have no conflicts that I am aware of.
    I wonder what the difference might be?

    Have you tried the setup I use?
    The difference is you probably just don't have apps on those ports. Apps use so many different ports, some standard and some app specific, it just depends.

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