Router/GS502 Help!

[digger16309]

I'm having serious issues with the GS502 playing nice with my router.

My router is a Linksys BEFSR81.

http://www.linksys.com/servlet/Satel...=1115416832205

A few days ago I noticed my router was cycling over and over. It did this after there was an IP assignment conflict on my network (running DHCP).

The fix was supposedly to assign a static IP address to the 502, which I did in the ATA. And after rebooting a few times, all was well with my phone and my network.

However, when the IP address expired on the VOIPo servers, the ATA went down and stayed down.

I cannot find the settings in my router to set an IP address for the 502 using the MAC address. Anyone know what that would be called on a Linksys router?

Now, I am going to try setting up my network with all static IP addresses and turn off DHCP to see if that works (and hopefully not affect the rest of my network).

If not, I may set them all static except for the 502 and leave DHCP on to just renew the 502. Though I suspect that may not work.

If that doesn't work, I will have to try putting the 502 in front of my router again (which didn't work last time) and see if I can get that to work.

This is all kind of frustrating to me because I am not that knowledgeable in network management and I tend to make mistakes I don't realize and really screw things up.

Setting static IPs for all the devices on my network including the 502, should make this problem go away right?

What is the benefit of DHCP on a home network?

Should I update the router's firmware?

Thanks in advance for your help.

[burris]

I'm having serious issues with the GS502 playing nice with my router.

My router is a Linksys BEFSR81.

http://www.linksys.com/servlet/Satel...=1115416832205

A few days ago I noticed my router was cycling over and over. It did this after there was an IP assignment conflict on my network (running DHCP).

The fix was supposedly to assign a static IP address to the 502, which I did in the ATA. And after rebooting a few times, all was well with my phone and my network.

However, when the IP address expired on the VOIPo servers, the ATA went down and stayed down.

I cannot find the settings in my router to set an IP address for the 502 using the MAC address. Anyone know what that would be called on a Linksys router?

Now, I am going to try setting up my network with all static IP addresses and turn off DHCP to see if that works (and hopefully not affect the rest of my network).

If not, I may set them all static except for the 502 and leave DHCP on to just renew the 502. Though I suspect that may not work.

If that doesn't work, I will have to try putting the 502 in front of my router again (which didn't work last time) and see if I can get that to work.

This is all kind of frustrating to me because I am not that knowledgeable in network management and I tend to make mistakes I don't realize and really screw things up.

Setting static IPs for all the devices on my network including the 502, should make this problem go away right?

What is the benefit of DHCP on a home network?

Should I update the router's firmware?

Thanks in advance for your help.

If you are using a router, first only plug your ATA WAN port into a spare port on your router. Don't use the LAN port on the 502 as it will then want to behave as another router, which could present other conflicts.

Although my ISP supplies a static IP for me, I still leave everything set to DHCP in my wireless router. I have 5 PCs on my home lan and this seems to work ok for me.

I don't yet have my 502 hooked up and am using my SPA2102 in the interim, but I don't think it should make any difference.

[digger16309]

If you are using a router, first only plug your ATA WAN port into a spare port on your router. Don't use the LAN port on the 502 as it will then want to behave as another router, which could present other conflicts.

Although my ISP supplies a static IP for me, I still leave everything set to DHCP in my wireless router. I have 5 PCs on my home lan and this seems to work ok for me.

I don't yet have my 502 hooked up and am using my SPA2102 in the interim, but I don't think it should make any difference.

Thanks Burris. Yes, I'm only plugging in the ATA WAN port into the Linksys router - no LAN.

To clarify...

My ISP supplies a static IP address to my cable modem, but my router uses DHCP to supply local IP addresses to my 3 computers, 2 DVRs, and the GS502.

For some reason, with the GS502, when the leases expire on the local IP addresses, the 502 and computers on my network clash, sometimes causing a conflict where they pull the same local IP address, making the 502 not work. I did not experience this with the 286 (or with the Linksys PAP2T when I had that)

Assigning a static IP address to the 502 with DHCP turned on did not fix the problem.

[dswartz]

Digger, if you try to assign a static IP to the 502, you need to make sure it isn't in the range served up by the linksys router. for example: if the linksys dhcp server settings are to serve up 192.168.1.100 to 192.168.1.254, you would want to use 192.168.1.99 or something not in the range of 100-254 in that block, as you may otherwise give a static IP and the linksys happens to serve up that same IP to a dynamic host and you have a conflict. I don't understand how if you have the 502 set up for dynamic addressing, it can end up conflicting with anyone (sounds like it isn't really 100% dynamic?) Anyway, try the static IP method with my above comments.

[chpalmer]

Change the lan address of the 502 to something further outside the subnet of the linksys.

10.10.50.1 would work just fine...

And you could try setting it from router to bridge...

[dswartz]

Huh? If the static IP is not in the subnet of the linksys, it won't be able to reach any outside host! It needs to be in the linksys subnet, but NOT in the linksys DHCP range.

[digger16309]

OK - your suggestions did not work, and they did not work because the damn GS502 continues to cycle in a mentally unstable way anytime I make any changes at all. I barely have enough time to put in the password before I can make a change, hit update, and reboot. Then it just cycles until I figure out some new combination to boot everything so it can obtain a dynamically assigned LAN address.

On reboot I get something similar to this person:

Setting a static IP does not seem to work for me.

I log in as Tim mentions. Set IP address to a private IP in my network (NAT'd behind a FW), set subnet, default route and add two public DNS server addresses (my ISP DNS servers)

I update this info, select "Update". Message returned that values are saved, reboot to take affect. I reboot device remotely. Wait 30 secs and login again.

THe static IP is set (as I login with the new IP address in the browser), but the DNS entries are gone and all set to 0.0.0.0. I also notice I have lost dial tone and LED on GS is now flashing on / off with red color.

Log back in to GS. Reset to Dynamic (note, I have reserved an IP for the GS by MAC address), save configuration, reboot GS. Everything works after I do this.

Basically, I can set the static IP, but then it doesn't have DNS so it is useless.

I ended up setting a static address to my other devices and leaving my router setup with DHCP to set the 502 dynamically. But I'm not certain that is going to hold when the lease expires (I have it set to maximum - 24 days).

Again, this is very frustrating. I ended up missing a workout tonight because I was screwing around with this.

I have now spent more time in 4 days fussing with this setup to get it to work, than I ever did with (GASP) ViaTalk, in 16 months.

[VOIPoTim]

I have now spent more time in 4 days fussing with this setup to get it to work, than I ever did with (GASP) ViaTalk, in 16 months.

I don't remember your network setup specifically so there may be a reason, but is there any reason you can't connect it directly to the modem? That's what these were designed for and the reason we switched to them. It eliminates 99% of issues.

I'll also have a developer check tomorrow to see if there is anything that can be done with just hardcoding our DNS servers in so it's not depending on your router to issue them.

[dswartz]

sounds defective, no?

[digger16309]

sounds defective, no?

That might be it.

It is maddening to deal with because there are less than 10 seconds to make changes each time before it blinks out and I get locked out of the interface until it reboots.

The only way to get it to hold is to switch back to dynamic, then take several chances on restarting, modem, router, ATA in such an order that the ATA likes. It never seems to be the same each time. That's been true since I got it.