PBX BETA Testing (Will be Available for Resellers)

[VOIPoTim]

Two IVR problems:

1) "Repeat Audio (Invalid / No Response)" doesn't work. i checked it but when i go back into it, it is unchecked. Also when i call with 'no response or invalid' it just times out to a busy signal.

2) "Timeout Extension" doesn't work it just times out to a busy signal.

Can you open a ticket for these if you haven't yet?

[GreenLantern]

Two IVR problems:

1) "Repeat Audio (Invalid / No Response)" doesn't work. i checked it but when i go back into it, it is unchecked. Also when i call with 'no response or invalid' it just times out to a busy signal.

2) "Timeout Extension" doesn't work it just times out to a busy signal.

What browser are you using? I've noticed that a lot of the buttons are unresponsive if I use MSIE. Settings don't save, trunks won't register/unregister, etc.

Chrome seems to work fine though.

[chevyman]

What browser are you using? I've noticed that a lot of the buttons are unresponsive if I use MSIE. Settings don't save, trunks won't register/unregister, etc.

Chrome seems to work fine though.

i'm using Firefox tried chrome it shows the timeout ext. but doesn't timeout to that ext, just goes to busy signal, have did a trouble ticket on it.

[GreenLantern]

Not sure if this is a bug, but I found some unusual behavior that I thought I'd report.

If you set some of the forwarding conditions (busy, unavailable, failover) to go to the SIP extension's voicemail extension, it doesn't seem to work as expected.

What happens is, the SIP extension rings until timeout (20 secs for example), then pauses and begins ringing again, without going to voicemail.

Setting those forwarding conditions back to default allows calls to go to voicemail as expected again.

I haven't gone through and tested all the different possibilities for different combinations. So I don't know if busy, unavailable AND failover all cause this, or if it is just a particular one.

[VOIPoTim]

Not sure if this is a bug, but I found some unusual behavior that I thought I'd report.

If you set some of the forwarding conditions (busy, unavailable, failover) to go to the SIP extension's voicemail extension, it doesn't seem to work as expected.

What happens is, the SIP extension rings until timeout (20 secs for example), then pauses and begins ringing again, without going to voicemail.

Setting those forwarding conditions back to default allows calls to go to voicemail as expected again.

I haven't gone through and tested all the different possibilities for different combinations. So I don't know if busy, unavailable AND failover all cause this, or if it is just a particular one.

Please open a ticket on this with as much detail as you can and we'll look into it.

[uf_shane]

Hey Tim we have been testing Counterpath, will this PBX support xmpp as well?

[VOIPoTim]

Hey Tim we have been testing Counterpath, will this PBX support xmpp as well?

Not 100% sure on that. The platform we built it on may natively support it, but I'm not sure. Brandon would be able to clarify if you want to open a ticket so he'll see it.

[uf_shane]

Okie dokie

[uf_shane]

Just for you guys to have a little laugh

[VOIPoBrandon]

Here is a quick bit of documentation for special dial prefixes available to you.

Dynamic Groups
-----
Dynamic group extension where members can join the group and leave the group by dialing pre-defined access codes.
i.e. *JOIN2000 *5646 2000
i.e. *EXIT2000 *3948 2000

Voicemail
-----
Check voicemail
i.e. *MAIL2000 *6245 2000

Alternatively you can check voicemail by dialing the voicemail extension directly, i.e. 2000 from your SIP phone connected to your PBX and immediately hitting zero.

Audio
-----
Playback and Record audio special extensions
i.e. *PLAY2000 *7529 2000
i.e. *RECO2000 *7326 2000