PBX BETA Testing (Will be Available for Resellers)

[chevyman]

Tim

I have found the Voice Mail system to be confusing. Say your sip extensions are numbered in the 300's, so you have the VM extensions in the 800's so ext 301 is using VM 801, but if someone calls ext 301 and get that ext VM, the generic message says "person at extension 801 is not available, record your message at the tone..." this is confusing for the caller, because they were calling extension 301.

There must be some way to link sip extensions with VM extensions. so the generic message would say the sip extension number and not the VM number.

thanks

i see they added 'Default Greeting:' but no matter what setting i try it still says ext 801 and not 301.

EDIT:
i just was trying out the IVR extension and it times out to VM and the 'Default Greeting:' is working on it but not on the SIP extensions. but now my IVR greeting isn't playing since the last update. I guess its time for a trouble ticket.

[CasualObserver]

Saw that IVR not playing also, try setting the fields under it to non-zero values. Maximum timeouts and / or Maximum failures fields is what did it. After I did that, it started working.

[CasualObserver]

Also, would be nice to be able to use shared line functionality. Freeswitch has it, but it needs to be enabled to work. For small businesses that can be handy along with the call parking etc I already asked about.

Thanks!

[wingsohot]

I was wondering if in the future sometime, resellers will have the option to control the number of extensions a client would be able to use, so that it would be easier to charge per extension, rather than have to monitor the clients account to see how many they are setting up.

[GreenLantern]

Here's a simple tweak request...

Could we get some more IVR timeout options?

10 seconds is currently the minimum timeout.

Would like to see 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 15, 20, 30.

Can't really imagine a scenario where you'd want more than a 10 second timeout.

You generally don't want the caller just sitting around very long.

[VOIPoBrandon]

Here's a simple tweak request...

Could we get some more IVR timeout options?

10 seconds is currently the minimum timeout.

Would like to see 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 15, 20, 30.

Can't really imagine a scenario where you'd want more than a 10 second timeout.

You generally don't want the caller just sitting around very long.

This has been completed.