I apologize for not fully understanding the problem.

VoIPo should have ignored a cancelation order for 3 months.

VoIPo should not have asked you to send their equipment back to them before charging you $45. Instead VoIPo should let you give their equipment away to a 3rd party which you have no rights or responsibilities for said 3rd party’s service.

It was absolutely wrong for me to assume when one states they lost something it indicates the intent of keeping something.

You are also totally correct that I am a lucky person. I’ve been in more bars in more places than AT&T has.

For everyone else that may come across this post please learn from Tumultus’s experience.

Whether with VoIPo or dealing with any other recurring services if you do not want to renew your service and insure that your credit/debit card is not automatically charged, short of cancelling your debit/credit card, you can remove your credit card information from the account, and enter the cancellation before the end of the term.

We all need to take time to understand.