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Thread: Configuring Call Forward and Failover Forward

  1. #1

    Default Configuring Call Forward and Failover Forward

    Anyone having problems configuring these two fields via vPanel all of a sudden? I went in today to change the number (my cell) to my wifes cell -- and I received errors. I have opened a support ticket. Curious if anyone else can/has tried and can/can not make their account work?

    -thanks

    Bird

  2. #2
    Join Date
    Mar 2007
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    Operator...I've been Cut off! (Marie Antoinette's Last Voip Call)
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    569

    Default Re: Configuring Call Forward and Failover Forward

    Quote Originally Posted by 1bird2 View Post
    Anyone having problems configuring these two fields via vPanel all of a sudden? I went in today to change the number (my cell) to my wifes cell -- and I received errors. I have opened a support ticket. Curious if anyone else can/has tried and can/can not make their account work?

    -thanks

    Bird
    I just changed both, saved them and then changed them back with no problem. Might have been SUE coming into play.

    S evere
    U ser
    E rror

    Ok just kidding, it must have been something temporary.

  3. #3
    Join Date
    Mar 2007
    Posts
    478

    Default Re: Configuring Call Forward and Failover Forward

    That's a version of PEBKAC. Problem Exists Between Keyboard And Chair.

  4. #4
    Join Date
    Feb 2007
    Location
    Irvine CA
    Posts
    1,542,128,044

    Default Re: Configuring Call Forward and Failover Forward

    This should be fixed now.

    Basically the number you were forwarding to was one where we didn't have the NPANXX in our DB so it didn't think it was a valid number. There's a lot of fraud with forwarding so the system tries to validate the destination numbers. Sorry for the trouble.
    Timothy Dick
    Founder/CEO
    VOIPo.com

    Interact with VOIPo: Twitter, Facebook

  5. #5
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Configuring Call Forward and Failover Forward

    Some might feel like a ID-Ten-Tee for thinking it was user error


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    Using VoIP devices since 12-2002
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