Double Billed Numbers

[nyrainman]

This problem has been corrected for the second time. Hopefully the reasoning will be fixed. Tech support is unsure of the cause but is looking into it.

[nyrainman]

Ticket ID #FWD-520-86044

Okay, so now I'm STILL getting double billed for my fax line. Once as a Local Fax and the second as a Local Phone. Tech support has fixed this twice but it's now happening a third time. TEN DAYS with no results!!! This is a real pain to keep checking my account and finding I'm getting billed twice for the same number and having to wait for support to temporarily fix the problem. I can't even call Voipo because they refuse to talk to Resellers!!! I was told twice I can only communicate via support tickets!!!

Ticket ID #KHD-160-91023

I have another support ticket where I asked some questions tech support has never responded to so after the issue was finally (what seems to be) fixed, I asked tech support to give me some answers to my questions again and here it is 3 DAYS LATER and I still haven't got any support responses.

Seriously, what is going on with tech support lately?

[nyrainman]

This just keep getting worse !!!

Upcoming billing show the same number 3 TIMES !!!

7322794523 Local Fax Phone Number - 7322794523 2014-09-09 $1.00
7322794523 Local Phone Number - 7322794523 2014-09-10 $1.00
7322794523 Local Phone Number - 7322794523 2014-09-08 $1.00

I've been billed FOUR TIMES in the last 2 weeks !!!

7322794523 2014-08-14 Local Phone Number - 7322794523 $1.000 Debit
7322794523 2014-08-09 Local Fax Phone Number - 7322794523 $1.000 Debit
7322794523 2014-08-08 Local Phone Number - 7322794523 $1.000 Debit
7322794523 2014-08-01 Local Phone Number - 7322794523 $1.000 Debit