Perhaps someone here can make me happy? Support is closed now I presume, so maybe someone on the forum can help me figure out the problem...

First of all, the router I was sent came in two pieces (faceplate wasn't on it). I snapped the face plate back on. A power cord wasn't sent to me either, so I'm using my wireless router's power adapter for now. I contacted support about it, and they asked for the model number. Not sure what will happen next.

On TOP of that, incoming calls don't work. They'll ring once, and then everything goes out. The phone stops ringing, and the internet connection will drop.

HTML Code:
h4x0r libgnomecanvas-2.30.1 # ping 192.100.15.1
PING 192.100.15.1 (192.100.15.1) 56(84) bytes of data.
64 bytes from 192.100.15.1: icmp_req=1 ttl=248 time=28.7 ms
64 bytes from 192.100.15.1: icmp_req=2 ttl=248 time=30.2 ms
64 bytes from 192.100.15.1: icmp_req=3 ttl=248 time=27.5 ms
64 bytes from 192.100.15.1: icmp_req=4 ttl=248 time=30.3 ms
64 bytes from 192.100.15.1: icmp_req=5 ttl=248 time=29.6 ms
64 bytes from 192.100.15.1: icmp_req=6 ttl=248 time=33.8 ms
64 bytes from 192.100.15.1: icmp_req=7 ttl=248 time=30.8 ms
64 bytes from 192.100.15.1: icmp_req=8 ttl=248 time=28.3 ms
64 bytes from 192.100.15.1: icmp_req=9 ttl=248 time=29.9 ms
64 bytes from 192.100.15.1: icmp_req=10 ttl=248 time=65.2 ms
64 bytes from 192.100.15.1: icmp_req=11 ttl=248 time=30.3 ms
64 bytes from 192.100.15.1: icmp_req=12 ttl=248 time=29.0 ms
64 bytes from 192.100.15.1: icmp_req=13 ttl=248 time=29.5 ms
64 bytes from 192.100.15.1: icmp_req=14 ttl=248 time=30.8 ms
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
ping: sendmsg: Network is unreachable
64 bytes from 192.100.15.1: icmp_req=33 ttl=248 time=30.7 ms
64 bytes from 192.100.15.1: icmp_req=34 ttl=248 time=29.5 ms
64 bytes from 192.100.15.1: icmp_req=35 ttl=248 time=28.3 ms
64 bytes from 192.100.15.1: icmp_req=36 ttl=248 time=30.2 ms
^C
--- 192.100.15.1 ping statistics ---
36 packets transmitted, 18 received, 50% packet loss, time 35020ms
rtt min/avg/max/mdev = 27.563/31.852/65.284/8.215 ms
As you can see, I'm pinging the router directly, and the router itself is what drops off. Geez. Does anyone know of perhaps some sort of a setting issue in this router, that may be doing it? Or do I have to wait for yet another router to be shipped?