I recieved a port confirmation that my number was going to be ported on 7/5/2011; I was forwarding all calls to the temporary number assigned to my account, last night I recieved a email stating that the temp (virutal) number has been removed from my account because the porting process has been completed.

The problem is, the number is still active with the other carrier and I am unable to recieve calls on the VOIPO line. I can make calls. I pluged in back the old carrier and calls are coming in. WHAT's WRONG?? I would like to close my account with the other carrier.

HELP.