I've found a few issues with voicemail on my 1192 Residential account.

First, the only way I could customize the outgoing greeting was to record a "temporary" greeting. The unavailable message, busy message, and name appear to be ignored. Even with the temporary greeting recorded, the caller still hears the stock "Please leave your message after the tone. When done, hang up, or press the pound key."

Second, if I have failover set to forward to a PSTN number (my mobile), after the set number of rings for voicemail to pick up, the call is forwarded to failover, not voicemail. If I set failover to voicemail, it goes to voicemail after the "ring timeout" as it should. Is anyone else seeing this behavior?