That page also says that your number may be one for which SMS is not available, and if no numbers are listed, that is the case.
That page also says that your number may be one for which SMS is not available, and if no numbers are listed, that is the case.
Steve
SMS is not available on all numbers since it's ratecenter/carrier/coverage specific. SMS is available for all numbers on our primary carriers.
Please don't use the bug report function for this because it's not a development bug. The bug reporting is for situations where the panel is not functioning correctly.
The panel shows which numbers are eligible for SMS at this time and SMS can be immediately activated on eligible numbers.
If your number is not listed in the eligible section them it does not currently have SMS support. In that case, use the request SMS section at the bottom to submit a request. We will then try to find a way to get SMS activated on that number. Generally we can accomplish this by doing a behind the scenes port from a secondary carrier to one of our primary carriers. In some very small or rural ratecenters, SMS may not be available. Once you use that form at the bottom to "Request SMS", we'll see what we can do to enable it and we'll contact you within a few weeks to let you know it's either activated or we're not able to get SMS support in that ratecenter.
Last edited by VOIPoTim; 08-09-2012 at 12:37 PM.
Well,
this is my problem: the SMS page doesn't have any available options for me, not even the referred dropdown list. See attached screenshot, read the text on there and you will understand my confusion.
screenshot.jpg
Hello,
The Request SMS form was not currently pushed out yet.
I've went ahead and pushed it from dev into the public beta.
You will only see the Enable SMS on phone numbers that are currently eligible.
You will only see the Request SMS Eligibility form if you have phone numbers that are not currently eligible.
Please do let us know if there is still any further confusion.
Thanks!
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