Quote Originally Posted by tritch View Post
Whatever your developers did to fix this issue, has now broken your Custom Caller ID CNAM feature effective 7/17/16.My dad who also has Voipo has been complaining that all of his Custom Caller ID (CNAM) are no longer working (except for Voipo-to-Voipo calls). The Custom CNAM shows up OK in vPanel call history, but the actual CNAM sent to the phone now shows the normal CNAM not the Custom CNAM anymore.Please fix this feature.
Yes, it looks like the main Caller ID name fix did break the "custom" name in contacts. Our developers have a fix for this in place now and it should be pushed out later today or tomorrow. They're just finalizing testing. Sorry for the inconvenience.