You didn't!
I didn't want to cancel immediately. In my ticket, I stated clearly that I simply don't want to renew my account in November. I asked if there was anything that I would have to do, so, it would not automatically renew. The reply was simple: I was instructed to go to the cancelation website and fill out the form.
You are wrong here! I don't want to use the adapter anymore. My housemate, who has his own account with VOIPO - (Get that? Own VOIPO number, own login, own account management and payment) - uses the same adapter. My housemate never got one, I suppose. All I know, is that his account had been added to my adapter back in time. But then, this isn't the issue anyway since I am not responsible for my housemate's adapter.
Again wrong! I never said I wanted to keep my number!
[QUOTE=jsiepka;33491Tim along with the rest of the VoIPo team has provided me with outstanding support over the years. I wish you all the luck and please let us know what the outcome is.[/QUOTE]
Then you were a lucky person! I got a number of people over to VOIPO and in many cases, we had trouble with support since they never really took the time to understand the issue (read: read a support ticket).
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